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Policies and Returns

Purchases

· In-store purchases must be paid in full.
· All ordered products require a 50% deposit and balance due upon notification of product arrival.

Holds

· Holds are applicable for regular priced merchandise only.
· Holds are applicable for 48 hours.

Approvals

· Approval privileges are available to the trade upto 48 hours. 
· Approvals are not permitted over weekends. 
· Items will be charged to the credit card on file if product is not returned within this period.

Returns

· In-store purchases may be returned for full refund within 7 days, or exchanged within 30 days of the purchase date.
· All ordered products are non-refundable. 
· South Hill Home reserves the right to refuse any returns.
· A 25% re-stocking fee is applicable.

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