Policies & Returns


  • In-store purchases must be paid in full.
  • All ordered products require a 50% deposit and balance due upon notification of product arrival.


  • Holds are applicable for regular priced merchandise only.
  • Holds are applicable for 48 hours.


  • Approval privileges are available to the trade up to 48 hours.
  • Approvals are not permitted over weekends.
  • Items will be charged to the credit card on file if product is not returned within this period.


  • In-store purchases may be returned for a full refund within 7 days or credited within 30 days of the purchase date.
  • All ordered products are non-refundable.
  • South Hill Home reserves the right to refuse any return.
  • A 25% re-stocking fee is applicable.
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