Policies & Returns

Purchases

• In-store purchases must be paid in full.
• All ordered products require a 50% deposit and balance due upon notification of product arrival.

Holds

• Holds are applicable for regular priced merchandise only.
• Holds are applicable for 48 hours.

Approvals

• Approval privileges are available to the trade up to 48 hours.
• Approvals are not permitted over weekends.
• Items will be charged to the credit card on file if product is not returned within this period.

Returns

• In-store purchases may be returned for a full refund within 7 days or credited within 30 days of the purchase date.
• All ordered products are non-refundable.
• South Hill Home reserves the right to refuse any return.
• A 25% re-stocking fee is applicable.